Fast Food and Big Food
I have spent the last 32 years trying to make Allyn’s a better restaurant day by day. I have analyzed the details of everything from food and décor to budget. My belief is that you need to change the ambience of the restaurant every five or six years and at the same time keep the place in tip top shape. I have seen restaurants of past keep the same theme and slowly loose market share to the newer more relevant concepts. I emphasis newer because any day in Cincinnati there is a new restaurant emerging. I was talking to a patron a few days ago and he asked me how business was. I told him very good. He made the same point, every time a new restaurant opens everyone tries it out and that must have an impact on other venues. It does have an impact. The pie is only so big, and restaurants are all vying for their piece.
Keeping your restaurant fresh and new keeps patrons interested and coming back. It’s also an ongoing investment. Aside from replacing expensive kitchen equipment, fixing HVAC, refrigeration, (I have over a dozen refrigeration units), faucets, sinks, toilets, grease traps, washers, dryers, doors, windows, tables, chairs, roofs, gutters, etc.…. you also must put aside renovation dollars to keep the image fresh. I analyze the budget as well to keep tabs on prime costs, food, beverage, and labor. We have a third-party inventory the bar every two weeks to maintain a good beverage cost percentage. We watch portioning in the kitchen for consistency and cost. But I never try to buy cheaper ingredients to lower my food cost, never!
Another patron and I were talking about food and health. He is a lean person and told me that he doesn’t drink soft drinks or sugary beverages and doesn’t eat at fast food restaurants. Since he is in the remodeling business I found that unique. He said he was amazed at how crowded the fast food joints were at lunch time. There is always a line in the drive through.
The unfortunate truth is our nation is addicted to inexpensive, non-nourishing food, that tastes great but makes us sick. And when the price of tomatoes goes up the first thing fast food does is remove the tomato from your processed burger. Processed meat on a refined white flour roll, with white fried potatoes and 192 grams of sugar or 48 teaspoons in a 64 oz beverage. Not a prescription for good health. It’s all about the tomato in my opinion. If it costs so much for a corporation to keep a tomato on a burger in times when tomatoes are costly, what the heck. Your customers are numbers to you not patrons. The same goes for larger full-service restaurants with several locations. If produce goes up in price and you must skimp on a cherry tomato, cucumber or for god’s sake a few pieces of avocado, screw you.
Why do our major food companies and fast food restaurants always try to make products cheaper? Shareholders, that’s why. They want a good return on their investment. Ingredients play the major role and the cheaper, the better. That’s good for the investors but not the customer. High fructose corn syrup is a good example and our processed food are loaded with it. It was very difficult for me to find a ketchup for the restaurant that didn’t have HFC in it, but I did. I would think that the big food companies would have our health as their main concern and try to improve what they sell to us in that regard. Wishful thinking at least for now. That brings me back to Allyn’s and being an Integrated Nutrition Health Coach. Perhaps some of the big food companies need a more healthful approach to their mission statements. Next time we will talk about that.